March 12, 2025

Shiftboard

Seattle-based Shiftboard, a provider of workforce scheduling solutions, named Bill Phillips as its new vice president of professional services. Phillips succeeds Peter Draper, who retired in March after years of service to the company. With decades of experience helping large-scale organizations successfully implement and maximize enterprise technology solutions, Phillips brings a proven track record of driving strategic leadership, process optimization, and customer-centric innovation. His expertise spans SaaS implementation, professional services management, and cross-functional collaboration.

Shiftboard's workforce scheduling technology empowers shift-based operations—primarily in manufacturing and energy industries—to manage complex employee scheduling needs and improve workforce agility by providing intelligent scheduling solutions, real-time workforce insights, and seamless integrations. As vice president of professional services, Phillips will lead Shiftboard's professional services team as they guide customers to maximize the value of Shiftboard's advanced employee scheduling technology through expert implementation and ongoing partnership. Phillips joins Shiftboard from WorkJam, where he served as vice president of professional services. Prior to WorkJam, he held leadership positions at Ceridian HCM, where he managed a customer portfolio exceeding $240 million.